FAQ

Our services

  • What does Iranbybit offer?

IranbyBit is an online travel booking website, offering accommodation (Ecolodge), Tourist Debit Card and SIM Card. IranbyBit also accepts Bitcoin and other cryptocurrencies as a form of payment.

  • Do I have to pay only by Bitcoin?

No, you can pay by cash on arrival at accommodations (Ecolodges).

  • What is an Ecolodge?

Ecolodge is a local property to host travelers while reducing the environmental impact and providing the visitor with an enhanced nature based experience. To know more about Ecolodge see this. All the listed Ecolodge through Iranbybit have the standard certification by Cultural Heritage, Handicrafts and Tourism Organization of Iran.

  • Does IranbyBit offer flights, tour guide and visa services?

Flights, tour guide and visa services will be added soon.

  • What other tourist services can I request?

Feel free to contact our support for any other tourist services you may need. Our support team will quickly try and provide it for you. If we are not available to provide that service, we will provide you with information on how to provide it for yourself.

Tourist Debit Card

  • Can I use visa/MasterCard in Iran?

Neither Visa, MasterCard nor any other major global payment option supports Iran. The only way that Iranians and Iran Businesses can accept a payment from abroad is by Bitcoin.

  • What is a Tourist Debit Card?

Tourist cards, are personalized temporary debit cards you can charge with any form of currency and use in any place that has a normal card reader anywhere within Iran. Card holders can withdraw any unspent amount of money left in the card after the visit. The Tourist Card is issued through Iran’s national banking network, Shetab and recognized by the Central Bank of Iran.

  • How to pay for Tourist Debit Card?

Max Deposit is 10,000 USD. Each Tourist Card has a fixed fee of $20.00 to set up. Once purchased, the card is made active for the duration of your travel period to Iran. If you think you might be staying for more than 30 days, it’s better to let us know before your application submission. You can pay for Card fee ($20.00) and charge your card using Bitcoin and other cryptocurrencies. The transaction operated by a third-party Bitcoin payment gateway (Jeeb.io).

  • How to receive my card?

9. After the successful submission of your application, you will receive your Tourist Card upon your arrival in Tehran Imam Khomeini International Airport or any location within the city of Tehran within 3 days.

SIM Card

  • Will I be able to use Internet Data on my SIM Card?

All SIM Cards come with an Active 5GB Data plan. For Any other questions regarding internet connectivity, our support will be glad to help you anytime.

  • How to pay for SIM Card?

You can pay for SIM Card using Bitcoin and other cryptocurrencies. The transaction operated by a third-party Bitcoin payment gateway (Jeeb.io).

  • How to receive my SIM Card?

After the successful submission of your application, you will receive your SIM Card upon your arrival in Tehran Imam Khomeini International Airport or any location within the city of Tehran within 3 days.

Payment

  • What is bitcoin?

Bitcoin is the world’s first cryptocurrency, a form of electronic cash. It is the first decentralized digital currency: the system works without a central bank or single administrator. Bitcoins are sent from user to user on the peer-to-peer bitcoin network directly, without the need for intermediaries.

  • Why bitcoin? Why we accept bitcoin

Visa, MasterCard and other major international methods of payment do not support Iran. And we all know that tourists do not favour to carry cash on themselves. That’s why we see Bitcoin as the best method of payment for Tourists who are planning a trip to Iran. These obstacles won’t stop us. We don’t want you to miss out on this many beautiful tourist destinations in Iran.

  • How to buy bitcoin?

There are various ways for buying Bitcoin. Here in this link we provide you with the ultimate Bitcoin Community Guide for buying Bitcoin. Depending on where you live and your payment options, you can choose the most suitable method.

  • What is Jeeb?

Jeeb is a third-party Bitcoin payment gateway. Jeeb is not associated with IranbyBit. We only use their service for it’s easy and slick Bitcoin payment experience

 

  • How to Pay with Bitcoin?

Once you do your checkout, you’ll be redirected to the Jeeb payment page. Enter your Email and proceed. Now you can either scan the QR code by your Bitcoin Wallet or copy and paste the Bitcoin Address into your wallet A Bitcoin address is a string of numbers and letters which looks like this: ZiYa1FwS5KViGSma2YicoxdSge1sdAtF ). Enter the correct Bitcoin amount and send your Bitcoins. Your payment is confirmed once the Jeeb payment page shows a successful status.

Cancelling and refund

  •  Bookings

  • A booked day at a accommodation starts at 14:00 o’clock and end at 12:00 o’clock (i.e, the lodges are delivered/emptied on the specified times. If you booked for a few days, your stay will start at 14:00 the first day and ends at 12:00 at the last day).
  •  Cancelation prior to 72 hours from your booked days will charge a 10% fee.
  • Cancellations in less than 72 hours to your stay at the lodge will charge the whole amount (i.e. no refund will be conducted).
  • If you don’t show up at the lodge, the booked room will stay empty for you and consequently no refund will be conducted.
  • If you face any problems during your stay at the lodge, our support will be quick in responding to you 24/7.
  • Any unexpected failure to meet your expectations (e.g. Ecolodge reserve mistakes, air conditioning, etc.…) in the Ecolodge of your stay will be 1) firstly met with an offer for another Ecolodge for you to stay or 2) secondly, a refund for the total cost you paid to stay at that Ecolodge.
  • You will not be charged extra money for your stay at the Ecolodge. If such a thing ever happens, DO NOT pay and contact us.
  • SIM Card

Cancelling your order for the SIM Card prior to 72 hours from its delivery to you will have a 10% cancellation fee. If the cancellation happens in less than 72 hours to its delivery, we’ll charge the whole amount (i.e. no refund will be conducted)

  • Tourist Debit Card

Cancelling your order for the Tourist Debit Card fee ($20.00) prior to 72 hours from its delivery to you will have a 10% cancellation fee. If the cancellation happens in less than 72 hours to its delivery, we’ll charge the whole amount (i.e. no refund will be conducted). For Tourist Debit Card deposit there are no cancellation fees. You may deactivate and dispose of the Tourist Card at any time. If any remaining balance is left in the card, you can withdraw the remainder.

  • Bitcoin Payments

All refunds will be conducted as Bitcoin payments. You should understand that due to Bitcoin’s price changes over the time, you will NOT receive the same amount of Bitcoin that you paid to IranbyBit. The Bitcoin refund amount will be calculated based on the latest Bitcoin/USD price from Coinmarketcap.com and will be sent back to you in a short period.

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