FAQs

FAQs

What does Iranbybit offer?
IranbyBit is a Travel Services Provider. We offer Hotels, Hostels, Guest houses, Local Lodges and Eco-lodges for those who prefer to plan their own trip to Iran.
Does IranbyBit offer flights, tour guide and visa services?
Yes, you can ask about these services from online support
What other tourist services can I request?
Feel free to contact our support for any other tourist services you may need. Our support team will quickly try and provide it for you. If we are not available to provide that service, we will provide you with information on how to provide it for yourself.
Can I use visa/MasterCard in Iran?
Neither Visa, MasterCard nor any other major global payment option supports Iran. However there is the option to use your cards but it requires 10% transaction fee. This is why we offer our customers to use Bitcoin as a payment method with zero transaction fee.
Do I have to pay only by Bitcoin?
No, you can pay by cash on arrival or using Credits card which include 10% transaction fee.
What is bitcoin?
Bitcoin is the world's first cryptocurrency, a form of electronic cash. It is the first decentralized digital currency: the system works without a central bank or single administrator. Bitcoins are sent from user to user on the peer-to-peer bitcoin network directly, without the need for intermediaries.
Why bitcoin? Why we accept bitcoin?
Visa, MasterCard and other major international methods of payment do not support Iran. And we all know that tourists do not favour to carry cash on themselves. That’s why we see Bitcoin as the best method of payment for Tourists who are planning a trip to Iran. These obstacles won’t stop us. We don’t want you to miss out on these many beautiful tourist destinations in Iran.
What is a Tourist Debit Card?
Tourist cards, are personalized temporary debit cards you can charge with any form of currency and use in any place that has a normal card reader anywhere within Iran. Card holders can withdraw any unspent amount of money left in the card after the visit. The Tourist Card is issued through Iran’s national banking network, Shetab and recognized by the Central Bank of Iran.
How to pay for Tourist Debit Card?
Each Tourist Card has a fixed fee of 19 euro to set up. Once purchased, the card is made active for the duration of your travel period to Iran. If you think you might be staying for more than 30 days, it’s better to let us know before your application mission.
How to receive my card?
After the successful mission of your application, you will receive your Tourist Card upon your arrival in Tehran Imam Khomeini International Airport or any location within the city of Tehran within 3 days.
Will I be able to use Internet Data on my SIM Card?
All SIM Cards come with an Active 5GB Data plan. Any other questions regarding internet connectivity, our support will be glad to help you anytime.
How to receive my SIM Card?
After the successful mission of your application, you will receive your SIM Card upon your arrival in Tehran Imam Khomeini International Airport or any location within the city of Tehran within 3 days.
How to buy bitcoin?
There are various ways of buying Bitcoin. Here in this link, we provide you with the ultimate Bitcoin Community Guide for buying Bitcoin. Depending on where you live and your payment options, you can choose the most suitable method.
How to Pay with Bitcoin?
Once you do your checkout, you’ll be redirected to the Nobitex payment page. Enter your Email and proceed. Now you can either scan the QR code by your Bitcoin Wallet or copy and paste the Bitcoin Address into your wallet A Bitcoin address is a string of numbers and letters which look like this: ZiYa1FwS5KViGSma2YicoxdSge1sdAtF ). Enter the correct Bitcoin amount and send your Bitcoins. Your payment is confirmed once the Nobitex payment page shows a successful status.
What is Nobitex?
Nobitex is a third-party Bitcoin payment gateway. Nobitex is not associated with IranbyBit. We only use their service for it’s easy and slick Bitcoin payment experience
Accommodation Cancelling and refund
A booked day at a accommodation starts at 14:00 o'clock and end at 12:00 o’clock (i.e, the lodges are delivered/emptied on the specified times. If you booked for a few days, your stay will start at 14:00 the first day and ends at 12:00 at the last day). Cancellation prior to 72 hours from your booked days will charge a 10% fee. Cancellations in less than 72 hours to your stay at the lodge will charge the whole amount (i.e. no refund will be conducted). If you don’t show up at the accommodation, the booked room will stay empty for you and consequently no refund will be conducted. If you face any problems during your stay at the accommodation, our support will be quick in responding to you 24/7. Any unexpected failure to meet your expectations (e.g. accommodation reserve mistakes, air conditioning, etc.…) in the accommodation of your stay will be 1) firstly met with an offer for another accommodation for you to stay or 2) secondly, a refund for the total cost you paid to stay at that accommodation . You will not be charged extra money for your stay at the accommodation . If such a thing ever happens, DO NOT pay and contact us.
Tour Cancelling and refund
Payment for the tour is a fundamental part of the tour’s income and contributes to the overall cost of equipment, running costs, staffing, administration, etc. As the Company will have incurred the majority of its costs before the tour starts, we need to impose cancellation charges to cover these costs. Deposits are non-refundable. If you cancel your booking, we will impose cancellation charges as follows: 30-40 days prior to departure – 20% of tour cost  15-30 days prior to departure- 50% of tour cost  7-15 days prior to departure- 80% of tour cost  Less than 7 days departure – 100% of tour cost  Tailor-made tours may be ject to alternative cancellation terms, which will be communicated to applicable Clients at the time of booking. All cancellations must be in writing and be made by the person who mitted the booking form. Please send an email to your contact at the Company, with a copy to IranbyBit @ gmail.com. Once the tour has started, no refund for any unused portion or part of the tour or services to be provided will be given. If you want to make any changes to the tour, or depart the tour early, such alteration or departure will be entirely at your own expense and liability. You will also need to communicate in writing to the tour operator your reason for leaving the tour.
Tourist Debit Card Cancelling and refund
Cancelling your order for the Travel Debit Card fee prior to 72 hours from its delivery to you will have a 10% cancellation fee. If the cancellation happens in less than 72 hours to its delivery, we’ll charge the whole amount (i.e. no refund will be conducted). For Travel Debit Card deposit there are no cancellation fees. You may deactivate and dispose of the Travel Card at any time. If any remaining balance is left in the card, you can withdraw the remainder.
SIM Card Cancelling and refund
Cancelling your order for the SIM Card prior to 72 hours from its delivery to you will have a 10% cancellation fee. If the cancellation happens in less than 72 hours to its delivery, we’ll charge the whole amount (i.e. no refund will be conducted)
Bitcoin Payments Cancelling and refund
All refunds will be conducted as Bitcoin payments. You should understand that due to Bitcoin’s price changes over the time, you will NOT receive the same amount of Bitcoin that you paid to IranbyBit. The Bitcoin refund amount will be calculated based on the latest Bitcoin/USD price from Coinmarketcap.com and will be sent back to you in a short period.